PODCAST: CRM for Non-Profits (It’s the Relationship, Y’all)

Glenn Ross, Non-Profit Relationship Management expert and author of the Customer Service Experience blog on AllBusines.com, shares his wisdom on how to succesfully manage volunteers and donors. Hint: it ain’t about the technology.

Listen now:

CRM for Non-Profits (It’s the Relationship, Y’all)

Or get on iTunes (free).

July 21, 2008. Announcement, Podcast.

One Comment

  1. Bookmarks about Crm replied:

    [...] – bookmarked by 1 members originally found by BobSkebo on 2008-08-27 PODCAST: CRM for Non-Profits (It’s the Relationship, Y’all) http://itbpodcast.wordpress.com/2008/07/21/podcast-crm-for-non-profits-its-the-relationship-yall/ [...]

    September 15, 2008 at 9:45 pm. Permalink.

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